Information Technology Director

Glen Mills, Pennsylvania
Information Technology
Glen Mills, PA
Depends on Experience 
Full Time
First Shift

Join the winning team!

Golden Malted® is hiring an experienced Director of Information Technology at our state of the art Glen Mills, PA facility.  This is an exempt, full-time position with medical, dental, life, long-term disability, paid time off and 401k benefits.

We are the largest supplier of waffle mix in the United States for the best hotels, universities, restaurants and theme parks.  Golden Malted® Waffles are also enjoyed throughout the world. Our waffles are distributed to several countries including Australia, Canada, England, Germany, Greece, New Zealand, South Africa and Sweden.

Job Summary:

The Director of IT manages the information technology department; implements and maintains policies and goals that support the organization’s IT needs.  Ensures proper functioning of the information processing systems and communications networks and ensures systems and security are maintained at an appropriate level for risk appetite of the organization.  Directs the activity of staff and vendors regarding projects and daily responsibilities; monitoring, assessing and mentoring IT Associates in the execution of tasks supporting the IT environment.  Evaluates and recommends improvements in the deployment and management of IT and where technology development can improve company profitability through cost reduction or revenue improvements.

Additional responsibilities:

  • Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing
  • Establish and maintain annual budget and performance against budget
  • Develop and implement policies and procedures for electronic data processing and computer system operations and development
  • Meet with operations managers to discuss system requirements, specifications, costs and timelines related to projects
  • Hire and manage information’s systems personnel and contractors to design, develop, implement, operate and administer computer, telecommunications software, networks and information systems
  • Ensure technology is maintained current through effective patch management practices and planned obsolescence
  • Ensure Disaster Recovery Plans are effective to the level of risk mitigation desired by Company Management
  • Maintain and monitor systems and data backup operations
  • Support training in the development and delivery of training for technology supporting operations
  • Implement and maintain SLA for problem and service delivery and provide reporting where appropriate
  • Direct the training and development of staff
  • Maintain current and accurate inventory of technology hardware, software and resources
  • Maintain IT Steering Committee across Operations Management to effectively manage priorities and expectations of service delivery

Required Education/Experience:

  • Bachelors in Computer Science or equivalent experience and/or education
  • Minimum of 5 years’ Information Technology Management experience
  • Minimum of 10 years’ Information Technology experience
  • Dynamics ERP
  • Microsoft Server; SQL Server and Desktop Management
  • Vulnerability management solutions (Anti-Malware; Firewall and Network Security; Patch Management)
  • Voice and Data Network systems

Required Skills:

  • Management and supervisory skills
  • Ability to install and administer computer hardware, software and networks
  • Team building skills
  • Analytical and problem-solving skills
  • Decision making skills
  • Effective verbal, presentation and listening communication skills
  • Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a high proficiency level

Ability to pass a pre-employment drug screen required.  

Golden Malted® offers a complete suite of products with our waffle program including customer-friendly batter and syrup dispensers, syrups, fruit toppings, and a variety of waffle and pancake mixes. Our waffles are distributed in over 40 countries throughout the world. Golden Malted is on the cutting edge of technology having recently launched a proprietary sales force automation application and a new online portal designed for customers to easily manage their accounts and make purchases. 

Golden Malted® will continue to recruit the best talent and provide an environment in which our employees can succeed.